Refund policy

Return & Refund Policy

Last Updated: April 20, 2026

At RevitaGlowPro, we are committed to delivering high-quality products and a premium customer experience. Please review our return and refund policy carefully before making a purchase.


Returns

We offer a 30-day return window from the date your order is delivered.

To be eligible for a return, items must be:

  • Unused and in their original condition
  • In original packaging
  • Accompanied by proof of purchase

To initiate a return, please contact us at:
support@revitaglowpro.com

Returns must be approved before being sent back. Items returned without prior authorization will not be accepted.


Damages and Issues

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue promptly.


Non-Returnable Items

Certain items are not eligible for return, including:

  • Personal care and beauty products
  • Opened or used items
  • Custom or personalized products
  • Gift cards

If you have any questions regarding eligibility, please contact us before purchasing.


Final Sale Policy

All products purchased during promotional campaigns, discounts, or sales are considered final sale.

This means that items purchased at a discounted price are not eligible for returns, exchanges, or refunds under any circumstances.

By completing a purchase during a sale, you acknowledge and agree that the order is final and cannot be modified, returned, or refunded.

We strongly encourage customers to review their order carefully before completing any purchase made under a promotional offer.


Exchanges

To receive a different item, we recommend placing a new order. If your original item qualifies for a return, it must be approved and processed according to the policy above.


European Union 14-Day Cooling-Off Period

For orders delivered within the European Union, customers have the right to cancel or return their order within 14 days of delivery.

To qualify:

  • The item must be unused and in original condition
  • Original packaging must be intact
  • Proof of purchase is required

This right does not apply to items that fall under non-returnable categories or hygiene-sensitive products once opened.


Refunds

Once your return is received and inspected, we will notify you regarding approval.

If approved:

  • Refunds are issued to the original payment method
  • Processing may take up to 10 business days
  • Additional time may be required by your bank or card provider

If more than 15 business days have passed since approval, please contact:
support@revitaglowpro.com


Contact

For any questions regarding returns or refunds, please contact:

support@revitaglowpro.com